Returns & Exchanges
At Gaia Herbs, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the original, unworn garments with all tags attached into the reusable shipping bag or a sturdy box of your choice.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing