Frequently Asked Questions
Everything you need to know about Gaia Herbs fashion and services.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US, and international shipping which takes 7-14 business days.
How can I return or exchange an item?
You can return unworn and unwashed items with original tags within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
Are your clothing materials sustainably sourced?
Yes, Gaia Herbs is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in all our seasonal collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.